Abdulrahman Al-Zahrani
HR & Operations Director · Retail and Logistics
Statement
Operations and people leader with 15 years scaling retail and logistics teams from 200 to 3,000 employees. Took Saudization from 18% to 41% at a national chain without raising attrition, and consolidated a distribution network across four regions. Reports at board level; CIPD Level 7 qualified.
Professional Experience
Director of HR & Operations — Panda Retail CompanyFeb 2019 — Present
- Leads HR and store operations for 3,000 staff across 190 branches in the Western Region.
- Raised Saudization from 18% to 41% in three years while cutting annual attrition by six points.
- Consolidated four regional distribution hubs into two, saving SAR 27M a year.
Head of Human Resources — Naqel ExpressMay 2014 — Jan 2019
- Rebuilt recruitment end to end; time-to-hire fell from 61 days to 23.
- Introduced the company's first performance framework, now covering every role.
HR Business Partner — SABICSep 2009 — Apr 2014
- Supported 800 employees across two plants on workforce planning and employee relations.
Education
MBA, Human Resource Management — King Abdulaziz University2011 — 2013
BA, Business Administration — King Abdulaziz University2004 — 2008
Certifications
CIPD Level 7 — Strategic People Management — CIPD2018-07
Skills
Organisational design · Saudization strategy · Workforce planning · Employee relations · Operations management · SAP SuccessFactors · Budgeting · Change management
References
Hala Bakr
Ahmad Siddiqui
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