Abdulrahman Al-Zahrani
HR & Operations Director · Retail and Logistics
Operations and people leader with 15 years scaling retail and logistics teams from 200 to 3,000 employees. Took Saudization from 18% to 41% at a national chain without raising attrition, and consolidated a distribution network across four regions. Reports at board level; CIPD Level 7 qualified.
Education
2011 — 2013
King Abdulaziz University
MBA in Human Resource Management
2004 — 2008
King Abdulaziz University
BA in Business Administration
Experience
Director of HR & Operations
- Leads HR and store operations for 3,000 staff across 190 branches in the Western Region.
- Raised Saudization from 18% to 41% in three years while cutting annual attrition by six points.
- Consolidated four regional distribution hubs into two, saving SAR 27M a year.
Head of Human Resources
- Rebuilt recruitment end to end; time-to-hire fell from 61 days to 23.
- Introduced the company's first performance framework, now covering every role.
HR Business Partner
- Supported 800 employees across two plants on workforce planning and employee relations.
Skills
Organisational design
Saudization strategy
Workforce planning
Employee relations
Operations management
SAP SuccessFactors
Budgeting
Change management
Projects
Frontline Academy
In-house training track he designed and launched; it has certified 640 store supervisors in two years.
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